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Surprisingly comfortable stay in this cozy hotel. Highly recommended. 😀 - Close to supermarkets and restaurants, clean guesthouse with all accommodation convenience you need, awesome bathroom for reservation, pickup, drop-off service to train station and major destinations. 😞 - Zero - 4/11/2025
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Relaxing stay 😀 - The staff are very responsive and good service! The owner had an emergency when I arrived and couldn't pick me up but it was no biggie as it was a 10 min walk from the train station. He sent me to Mount Omuro the next day without charge. There was also a hiccup that I couldn't take a bath during my booked time slot but he took me to a nearby bath house instead. It was a good experience! I enjoyed dinner and breakfast - it was a feast! 😞 - The room was large and comfortable, but I wish that it had a view (my view was a wall with some potted plants). - 4/10/2025
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Perfect stay! 😀 - It was the best stay during this trip to Ito. The first impression starts from pick up service from the Izukyu-Kogen station, they literally waited for me at least 40 mins prior to my planned arrival, as I caught the train earlier than expected, but they were ready to pick me up despite of the uninformed change. The staff are really friendly and they are able to communicate in English. Luggage storage were available, my luggage was directly being sent to my room after depositing with them before check-in. The room was so cozy that I regretted I only booked for one night. I would say the actual room looks much better than the photos on Booking.com. Even though toilet and bathroom are shared, they were very clean and all necessary amenities are available. The shared bathroom is the next point that caught me, the reservation system is brilliant and easy to use. You will occupy the entire bathroom during your booking slots and free hot bath is inside the bathroom. Free yukata was available too, you are allowed wear it out of the hotel if you want to. They also send me to the station after check-out and it was quite late after my half day trip to somewhere else after depositing my luggage with them (which is around 7.30pm, the sky totally turns dark and it was freezing out there). MaxValue (or also known as Aeon in my country) is just nearby and start operating at 7am, and bus stations located nearby, the location is quite accessible. I do not have enough time to explore their lobby facilities (some games, massage chair, free drinks). Will definitely recommend staying at this ryokan for more than 1 night. - 4/01/2025
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